STEP ONE… GET IN TOUCH
So you’ve found our Instagram/Facebook page or maybe even website on the internet.. you’ve checked out some of our work and now you want to know the big questions such as “are you available?” “how much is it going to cost me?”.
I recommend you send an email, jot down some basic information such as the location/date/amount of guests/colour theme/any example images you’ve found or even your whole ‘wedding flowers’ Pinterest board if you wish. The more information the merrier!
We want you to get excited when sending this email we LOVE a new wedding enquiry and can assure you we get tingles reading through your ideas and viewing your photo inspiration! We LOVE helping you design your bouquet, your table decorations and even the little things like cake toppers and hair slides we’re not lying when we say we love anything and everything to do with wedding flowers…
STEP TWO… BOOK AN APPOINTMENT
We encourage our couples to book an appointment and come and check out the shop, we promise you’ll be offered unlimited amounts of tea and coffee as well as a whole forty five minutes where we devote all of our attention to you and your ideas. Plus we love you to see the work space we are based from which oozes natural, modern and trendy floral vibes (or so we hear from other customers).
We offer weekday/evening/Saturday and even the odd Sunday slot.
During the appointment we discuss options/ideas/budget and I take countless notes which then allows me to draw up your quote which is pinged over via email with example images of table decorations you liked the idea of, bouquet styles, button holes etc. The quote usually arrives in your inbox within a few days (but please bare with us during peak season which runs from the end of April all the way through until mid to end of October).
STEP THREE… HOW DO WE BOOK YOU?
Once you have read through your quote there are options via out software to edit/make notes and send your feedback back to us. This may be “fabulous I love it what’s the next step?” other notes may say “we no longer need four button holes please remove” or even “any chance the bridesmaids bouquets could be reduced a little in price?”. Once we have amended/taken on board any notes and revised (when necessary) your quote the next email usually starts with “what happens next?” we send over a copy of our T&C’s form which covers all the information you need to know about our wedding services based here in King’s Lynn and how you can secure your date via a non refundable deposit.
STEP FOUR… WE HAVE PAID OUR DEPOSIT WHEN DO WE NEED TO GET BACK IN TOUCH?
Once your deposit has been paid your date is secured! We usually suggest making contact a few months before your wedding date to organise a ‘final appointment’ which is where we can talk in much more detail about your requirements, if anything has changed for example you no longer need button holes or a bouquet for one of your bridesmaids this would be the time to tell us. After the appointment I would amend your outstanding invoice if necessary and ping it over to requesting your outstanding balance to be paid at your soonest convenience (once payment has been made I would then pre-order your flowers). We would also drop an email to confirm delivery times, delivery addresses and undergo all the final checks prior to your wedding date.
I hope this information has helped… if you would like to get in touch please feel free to do so via email firstname.lastname@example.org / 01553 771089.
Our beautiful little flower shop is based on 47 St James Street (Bridget’s Flowers), King’s Lynn, Norfolk PE30 5BZ. We are based in King’s Lynn however offer our wedding services much further afield than just the King’s Lynn area. We also cover Norfolk, Suffolk and Lincolnshire but love to travel to new locations so drop us an email if in doubt.